Average Score (241 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

241 Ratings

4.8 Average

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  • Su R.04-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    1. My car is still telling me to get service every time I start the car. (ugh) 2. It also told is still telling me to PULL OVER RIGHT NOW and TURN OFF YOUR CAR. (I thought they fixed that before) 3. They had to keep the car overnight, so i was without a car for 2 days. Other than those things, everyone was nice and efficient.

  • Thomas E.04-27-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Mika H.04-25-2025

    TYPE:SalesMODEL:Golf RYEAR:2024

    Excellent customer service with proactive communication and attention to details, conveying the genuine interest in customer’s satisfaction

  • Rebecca F.04-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jennifer W.04-22-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    They were efficient and kind. Aldo especially! He went out of his way to communicate and take care of me!

  • Erna A.04-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything was great!

  • Pascal V.04-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great customer care and support.

  • Tracy G.04-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Excellent staff

  • Brian C.04-09-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The quickest and fastest car purchase ever made. Made is so easy

  • Evan K.04-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025