Average Score (242 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.8 Average

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  • Mat M.07-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Frank Lee is the best he always takes care of me!

  • Russell W.07-21-2025

    TYPE:ServiceMODEL:e-GolfYEAR:2019

    Craig is excellent. The video of assessment is helpful

  • Dennel H.07-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Christopher M.07-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Yeah Sean Pino at VW Sf off S. VAN Ness was super helpful. A really solid experience that allowed me to share my story with my boss...who then bought a company car based on my interaction. Solid experience

  • Kevin P.07-15-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    Aldo, my customer service representative, was helpful and responded promptly to all of my questions.

  • Glen L.07-10-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The service department did a very good job honoring my 15% discount coupon, Frank my advisor took care of my 60k checkup unfortunately my situation wasn’t totally covered under my warranty. My previous services was done by Marin VW which included a car wash and a free Uber ride, unfortunately SF does not provide this but also gave a $10 credit each direction for transportation back home.

  • Tod E.07-02-2025

    TYPE:ServiceMODEL:e-GolfYEAR:2019

  • Kishore R.06-25-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Excellent customer experience from Simon and the sales team. Clear and fair pricing upfront w/o standard games. Never felt pressured in the process.

  • Diane R.06-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Friendly and experienced service

  • Hannah O.06-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023