TYPE:SalesMODEL:ID.4YEAR:2025
Average Score (218 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
Good vehicle demonstration. Even better price
TYPE:ServiceMODEL:JettaYEAR:2018
Staff did an excellent job on my car. When they were done, it looked brand new.
TYPE:ServiceMODEL:ID.4YEAR:2023
Delivering and checking in my Id.4 was painless and quick. They sent me a video explaining what they found (no problems) and later when I could pick it up - all very easy.7days
TYPE:ServiceMODEL:Jetta GLIYEAR:2021
It was just ok. I had to come back because the alignment machine was broken. I was given Uber credit but it did not come close to covering the cost of having to go back again. No one seemed to really care there, so besides my next paid for service, I see no reason to come back.
TYPE:ServiceMODEL:Golf RYEAR:2022
My tire blew up on the Highway, and just made it to the place. They were very helpful and took me in. They even had to order the tires, since my VW is not the typical off-the-shelve one ... . The car got a sleep over, the tires came in, and everything worked out just fine.
TYPE:SalesMODEL:ID.4YEAR:2025
Clear and concise information. Clear pricing and expectations. Friendly staff going beyond.
TYPE:ServiceMODEL:ID4YEAR:2025
Every staff membersI interacted with was extremely friendly and helpful. I worked with Mr. Frank Lee and he went out of his way to communicate each step of the way and be sure I was well taken care of.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:SalesMODEL:ID.4YEAR:2025
Simon was absolutely fantastic in helping us with our car deal! From the moment we walked in, he made us feel welcomed and taken care of. He was knowledgeable, patient, and really went above and beyond to make sure we understood everything and were comfortable with the entire process. We truly appreciated his honesty and dedication to getting us the best deal possible. Thanks again, Simon—you made what can be a stressful experience feel smooth and easy!