Average Score (242 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.8 Average

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  • Pink L.08-09-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The selection of vehicles (new and used) and great customer service (Sasha, Artem, Justin, and Mohamad!!

  • Georgi M.08-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    It was real pleasure to work with Sasha and Justin. all questions were answered to my satisfaction, they were very professional I leased car from them last September and I came back because of them

  • Hilary H.08-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Such a great experience, really informative, and The whole process was so easy!

  • Stanley P.08-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    This has been an excellent experience at the San Francisco VW Dealership. We purchased a lease on the ID4 Pro Electric SUV and love all the high tech details. My daughter will be driving it daily to teach first graders in San Francisco. The sales team with Artem as our salesmen was also perfect this gentleman went the extra mile to pick up our car in the color my daughter wanted and he had it detailed and fully charged. Justin the Sales Manager took his time and found the right vehicle for us so we picked it up and did all the paperwork the next day. The finance manager also involved as well as other team staff who always greeted me my wife and daughter during the purchase process. They all deserve a congratulations as my dad had a yellow with the black top VW convertible as did I and my oldest daughter had a cream VW convertible. So we had to keep the tradition going. Also both staff called and texted to see if we needed any other help so great follow up Skip Pas VW Happy Client now since 1974 and now my daughters in 2012 and now 2025

  • Mat M.08-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    After numerous times of dropping off the car, Frank Lee always took care of me!

  • Margaret L.08-04-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Richard R.08-02-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Good vehicle demonstration. Even better price

  • Will L.08-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Staff did an excellent job on my car. When they were done, it looked brand new.

  • Daniel H.08-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Delivering and checking in my Id.4 was painless and quick. They sent me a video explaining what they found (no problems) and later when I could pick it up - all very easy.7days

  • David T.08-01-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    It was just ok. I had to come back because the alignment machine was broken. I was given Uber credit but it did not come close to covering the cost of having to go back again. No one seemed to really care there, so besides my next paid for service, I see no reason to come back.