Average Score (218 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

218 Ratings

4.8 Average

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  • Elilta B.08-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The process was super easy, transparent, and got all of my questions answered.

  • Elvira M.08-14-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    The dealership in San Francisco, the sales room on I think it’s 14th and South Venice are wonderful wonderful people Artem ARTEM one of the sales persons is fantastic. I will keep him. I will give him a raise and the folks over there at 1525 Howard St. your dealership your servicedepartment is fantastic although Craig Jason or Jacob we’re all like amazing to me and I highly recommend your dealership and your service department to anyone that has a Volkswagen.

  • Aleksandr S.08-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Highly professional and attentive staff who truly listen to the client’s needs, with excellent communication and service. Everything from the test drive to purchasing the car went smoothly and without any issues. Special thanks to Artem Alimov for delivering such a high level of service!

  • David L.08-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Haifeng K.08-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Pink L.08-09-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The selection of vehicles (new and used) and great customer service (Sasha, Artem, Justin, and Mohamad!!

  • Georgi M.08-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    It was real pleasure to work with Sasha and Justin. all questions were answered to my satisfaction, they were very professional I leased car from them last September and I came back because of them

  • Hilary H.08-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Such a great experience, really informative, and The whole process was so easy!

  • Stanley P.08-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    This has been an excellent experience at the San Francisco VW Dealership. We purchased a lease on the ID4 Pro Electric SUV and love all the high tech details. My daughter will be driving it daily to teach first graders in San Francisco. The sales team with Artem as our salesmen was also perfect this gentleman went the extra mile to pick up our car in the color my daughter wanted and he had it detailed and fully charged. Justin the Sales Manager took his time and found the right vehicle for us so we picked it up and did all the paperwork the next day. The finance manager also involved as well as other team staff who always greeted me my wife and daughter during the purchase process. They all deserve a congratulations as my dad had a yellow with the black top VW convertible as did I and my oldest daughter had a cream VW convertible. So we had to keep the tradition going. Also both staff called and texted to see if we needed any other help so great follow up Skip Pas VW Happy Client now since 1974 and now my daughters in 2012 and now 2025

  • Mat M.08-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    After numerous times of dropping off the car, Frank Lee always took care of me!