Average Score (242 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.8 Average

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  • Sasha M.10-14-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Communication was solid throughout the process. The repairs were done under warranty without fuss and was able to swap out some wearable parts at cost in the course of repairs.

  • Francis R.10-12-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Craig Foley, Advisor - Great Service

  • Tiago B.10-08-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    Frank is the best!

  • Jonathan J.10-05-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Smooth and professional

  • Derik H.10-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Frank Lee was prompt, polite, knowledgeable and friendly. He resolved my questions and the work was done before he promised.

  • Amit V.10-05-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Christopher N.10-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The service adviser did not send timely updates. I have to leave the car at the shop for 2 days the first time. I chose Frank the second time, and he is the best.

  • Kieran M.10-04-2024

    TYPE:ServiceMODEL:GolfYEAR:2021

  • Mohamed A.10-04-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    It’s very good service

  • Su R.10-04-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022