Average Score (242 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.8 Average

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  • Rollin C.10-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    My contact Frank is knowledgeable, helpful with solutions, communicates effectively and promptly and professionally.

  • Seung Yon C.10-22-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    I always appreciate that the team greets warmly. Got checked in quickly, received a very thorough and helpful video via text, and another text to let me know my car was ready. It was ready to be picked up. Thank you Frank and the VW team!

  • Brett Z.10-22-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Simon and Sean were awesome. They really worked with me and my wife to understand our needs. They went above and beyond to find a price that work within our budget. I highly recommend them and the Royal automotive team

  • Edward D.10-21-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    Keep up the good work!

  • James W.10-19-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Amy H.10-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    I've leased 2 and purchased 1 car from Volkswagon San Francisco and have ALWAYS had a stellar experience!

  • Byung K.10-18-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • James N.10-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Nathan H.10-15-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Ben T.10-14-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Super helpful and communicative - fast and clean, car feels great!