TYPE:ServiceMODEL:JettaYEAR:2021
Average Score (242 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
Technicians always go beyond what I brought my car in for. They recommended that I deal with some recalls, and got them all done on the same day.
TYPE:ServiceMODEL:ID.4YEAR:2023
overall service is great, timely, prompt, easy to schedule, love the video walkthroughs, the uber reimbursement, so many good things. Only issue this time is they couldn't reproduce an issue I had with my brake pedal but they didn't tell me that until i picked the car up and at that point I couldn't discuss it further with them. I wish they'd checked in earlier so i could have given more explanation but now I feel I just need to wait another year to resolve it. Also my steering wheel was kinda sticky after pickup and I don't think it was like that in the morning when I dropped it off.
TYPE:ServiceMODEL:TiguanYEAR:2022
I was not briefed on how the oil test/result contributed to solving the issue of having the "check engine oil level" warning popping up every 4 or 5 months. It was near closing time though when I arrive. Please check the time in your records
TYPE:SalesMODEL:TiguanYEAR:2024
We have a very pleasant experience working with Azaria. He's honest, detail-oriented and friendly.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2019
I always request Frank Lee, he’s honest, excellent communication and customer service.
TYPE:SalesMODEL:TiguanYEAR:2024