280 South Van Ness Avenue
San Francisco, CA 94103
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
Excellent customer service. Simon, Justin and team are friendly, informative, genuine, and let me go at my own pace in terms of when I was ready to buy. I believe they are trustworthy and truly trying to get their customers the best deal possible. Once I was ready to do paperwork, I worked with Abe in Finance who was equally kind, patient, and helpful. I’m a loyal customer of this dealership and will continue to be so!
TYPE:ServiceMODEL:GolfYEAR:2019
The service is always excellent, and Craig is a consummate professional. Always responsive and reliable.
TYPE:SalesMODEL:ID.4YEAR:2025
Staff was extremely helpful and available, buying process was quite easy. Rating fell short of a 5 because there were some gaps in communication around inventory availability as well as whether or not certain discounts applied. It would've been nice to have more transparency on inventory earlier in the process.
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:SalesMODEL:ID.4YEAR:2025
great service and the staff is very professional. Shout out to Frank, the service manager for his help and professionalism.
TYPE:ServiceMODEL:JettaYEAR:2024
Each staff member very knowledgeable, efficient and friendly
TYPE:ServiceMODEL:TiguanYEAR:2024
My service advisor Craig Foley was amazing. Super thorough and very helpful.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Alway great service, starts with clear communication from Frank Lee and his colleagues, consistent status updates throughout.
TYPE:ServiceMODEL:TaosYEAR:2024
The team is always super communicative and does a great job being efficient.
TYPE:ServiceMODEL:ID.4YEAR:2025
A knowledgeable and attentive seller who truly listens to the customer.