Average Score (242 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.8 Average

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  • Peter B.08-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Each staff member very knowledgeable, efficient and friendly

  • Katrinaann L.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    My service advisor Craig Foley was amazing. Super thorough and very helpful.

  • Thomas H.08-28-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Alway great service, starts with clear communication from Frank Lee and his colleagues, consistent status updates throughout.

  • Edwin G.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The team is always super communicative and does a great job being efficient.

  • Aleksandr S.08-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    A knowledgeable and attentive seller who truly listens to the customer.

  • Elilta B.08-21-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The process was super easy, transparent, and got all of my questions answered.

  • Elvira M.08-14-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    The dealership in San Francisco, the sales room on I think it’s 14th and South Venice are wonderful wonderful people Artem ARTEM one of the sales persons is fantastic. I will keep him. I will give him a raise and the folks over there at 1525 Howard St. your dealership your servicedepartment is fantastic although Craig Jason or Jacob we’re all like amazing to me and I highly recommend your dealership and your service department to anyone that has a Volkswagen.

  • Aleksandr S.08-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Highly professional and attentive staff who truly listen to the client’s needs, with excellent communication and service. Everything from the test drive to purchasing the car went smoothly and without any issues. Special thanks to Artem Alimov for delivering such a high level of service!

  • David L.08-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Haifeng K.08-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022