The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Mark H.12-06-2024
TYPE:ServiceMODEL:TiguanYEAR:2018
My front ACC has an error. Brought it to your place, I was charged $291 for diagnosing the problem. That is crazy. I bought the car for Royal auto, got ALL the maintenance package good till 80,000 miles. But to courtesy of diagnostics? Just shows your company is all about the bottom line (which I understand) so why bother asking for your customer experience if you don’t/can’t even provide one.
Suzanne G.12-06-2024
TYPE:ServiceMODEL:GolfYEAR:2019
Felix D.11-28-2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Ilia U.11-27-2024
TYPE:ServiceMODEL:ID.4YEAR:2021
Friendly, professional staff!
Adrian G.11-26-2024
TYPE:ServiceMODEL:AtlasYEAR:2024
It’s always great to work with Aldo.
Great customer service.
Aigul O.11-26-2024
TYPE:ServiceMODEL:TiguanYEAR:2022
fast and high quality service
Jean-francois M.11-24-2024
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Excellent service and relationship management by Aldo
Curtis L.11-20-2024
TYPE:ServiceMODEL:ID.4YEAR:2024
Trustworthy service, knowledgeable and courteous technicians and service consultants.
Jeff G.11-19-2024
TYPE:ServiceMODEL:Golf GTIYEAR:2021
Work was completed as promised and on time.
Joshua D.11-15-2024
TYPE:ServiceMODEL:TaosYEAR:2022
Everything was perfect and the service exceeded my expectations! Frank is awesome and always provides a stellar experience!