Average Score (218 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

218 Ratings

4.8 Average

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  • Rafael S.01-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    From setting up the appointment, walking in, to signing for the 2025 Jetta, the service and experience was great.

  • Jocelyn W.01-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    . Generally good service.

  • Kevin J.01-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Appreciate the attention to detail. Thank you Aldo for your support!

  • Christianne V.01-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Team were OUTSTANDING! From start to finish.

  • Robert B.01-05-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The dales team was honest, fast, and knowledgeable.

  • Adaline S.01-03-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    All in all, a very easy experience. Artem is great—kind, not pushy, understanding, cool guy. Like a real person. Not phony.

  • Felix D.12-30-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Hans E.12-29-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Excellent.

  • Richard T.12-24-2024

    TYPE:ServiceMODEL:e-GolfYEAR:2019

    Everything was great. Would have been nice ot get an ETA for when the car would be ready when the problem was diagnosed. Also, a bit annoying to have to find my ATM card and move money to avoid the 3% fee. Would have been nice to know about that at the outset.

  • Marc S.12-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    5