Average Score (218 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

218 Ratings

4.8 Average

Models
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  • Cesar A.01-21-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Yakuh A.01-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Mary Y.01-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Craig & Frank are my favorites on the service team

  • Gareth K.01-18-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Helpful up until the paperwork signed although there was lots of confusion about the texts and emails you sent me. Terrible after purchase-car finally ready 4 days after initial ‘latest’ time. No proactive communication and had to continually chase No further follow up

  • Dominico N.01-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The whole process of getting my car serviced was fast and seamless. The staff were professional and courteous.

  • David A.01-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Richard B.01-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The experience was easy and, quite frankly, enjoyable. I was very pleased that my daughter's experience for her first car purchase was went so well.

  • Andre B.01-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    The salesman it was a crucial factor

  • Cole M.01-14-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

  • David L.01-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Frank was very attentive to my needs