Average Score (218 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

218 Ratings

4.8 Average

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  • Mark B.02-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Ed S.02-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kenneth W.01-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Erica C.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    A little busy on check in but staff is always professional and efficient

  • Jennifer H.01-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Everyone is so friendly at Volkswagen San Francisco. I am happy my local service department is so welcoming.

  • Aaron N.01-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Everything was just fine. Sean was really helpful and we had good timing for the lease deal.

  • Ran W.01-26-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Clear communication, kind and polite service and addressed my issue on time.

  • Dena A.01-25-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Excellent

  • John A.01-24-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    General service went great, and the steering wheel replacement on my 2022 GTI made a difference and stopped that annoying beep.. Dealing with Frank your service representative is always a pleasure. He represents Volkswagen of America in Volkswagen of San Francisco in a professional and friendly manner.

  • Edward D.01-24-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Great work! Please keep it up!