Average Score (241 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

241 Ratings

4.8 Average

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  • Gillian L.04-07-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    I bought 4 brand new tires, and you would never know by looking at them. The rims were filthy, and everything looked pretty terrible. would have been nice to have them wiped down.

  • Edmund Val E.04-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Philip C.04-05-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Efficient and Professional service every time.

  • Eric C.04-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Excellent communication and transparency before coming in. Kind people all around once in the dealership.

  • Alicia W.04-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Andrew, Simon & Mo were great! Very helpful with all my questions and patient with the time I needed to make my decision. I love my Tiguan more and more every day! Highly recommend VW SF!

  • Kelly L.04-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Very courteous servicing, done with care and efficiency. Provided video "tour" of inspection and updates via text messages.

  • Mark M.04-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great experience! Everyone was super nice and the service was very fast. Thank you!

  • Molly H.04-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Helping people with their cars

  • Alastair T.04-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Hans E.04-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Excellent